Deleting Your Account
Permanently remove your account and cloud data.
- Before you delete
- How to delete
Before you delete
Export your data first. Account deletion is permanent and cannot be undone. Any active subscription is stopped from renewing rather than cut off, so you keep access for the rest of the period you have already paid for.
To erase the copy on your computer first, delete your tracker in the desktop app (Settings → Delete tracker) before you close the account.
How to delete
Go to account settings, scroll to "Danger Zone," and click "Delete Account." You'll need to type DELETE to confirm. Your cloud data is destroyed straight away; a few records outlive it, and the privacy policy lists them. A copy can persist in our disaster-recovery backups for up to seven days.
After you close your account, the desktop app keeps its copy of your data until you choose what to do with it: export it, delete it from the computer, or keep it there as an offline account, which has no password. Keeping it is offered only on a computer that has no offline account yet. Removing the app can leave the data on the computer.