Managing Your Subscription

Changing plans

In Billing, open Venova, choose Change Plan, then the plan you want. Billing says when the switch happens and what you pay that day before anything changes.

Moving up to a bigger plan starts straight away. You pay the difference between the two plans for the time left in your billing period, and the plan renews at its new price after that. If your bank asks you to approve the payment, Billing shows its check, and the new plan starts once you approve. If the payment does not go through, your plan stays as it was.

Moving from monthly to yearly billing also starts straight away. Your yearly period begins that day, and you pay for the year less a credit for the days left on your monthly plan.

Moving down to a smaller plan, or from yearly to monthly billing, waits until the period you have already paid for ends. You keep your current plan until then and pay nothing when you switch; the new plan is billed from that day. Billing shows the change until it happens, and you can keep your current plan instead.

Switching to Free, or choosing Cancel Subscription, keeps your paid features until the end of the period you have already paid for, and you can resume before then. Your Venova data downloads automatically when you cancel.

Once that period ends, cloud sync and web access stop. Your cloud data turns read-only, and you can still export it. Three months later it is deleted, unless you resubscribe first.